Question 1

What is plug-and-play solar?

Accepted Answer

Plug-and-play solar is a complete solar system that connects directly to a standard electrical outlet. Unlike traditional solar that requires permits, electricians, and utility approval, our systems simply plug in and start reducing your electric bill immediately.

Question 2

Is this legal in my state?

Accepted Answer

Yes! Our patented zero-export technology makes plug-and-play solar legal in all 50 states. Because our Smart PowerMeter prevents any power from flowing back to the grid, you don't need utility interconnection agreements or permits.

Question 3

How is CraftStrom different from other solar companies?

Accepted Answer

CraftStrom is the only company offering US-patented, NEC & UL-compliant plug-and-play solar systems. Our zero-export technology is what makes permit-free installation possible while meeting all safety standards.

Question 4

Do I need an electrician to install?

Accepted Answer

No. Our systems are designed for DIY installation. Mount the panels, connect them to the microinverters, and plug into any standard outlet. Most installations take under 2 hours.

Question 5

Where can I mount the panels?

Accepted Answer

Anywhere with good sun exposure: rooftops, ground mounts, walls, balconies, or carports. Our lightweight bifacial panels and flexible mounting options give you complete freedom.

Question 6

What's included in the kit?

Accepted Answer

Everything you need: bifacial solar panels, microinverters, Smart PowerMeter, all cables and connectors, and mounting hardware. Nothing extra to buy.

Question 7

What is zero-export technology?

Accepted Answer

Our Smart PowerMeter monitors your energy consumption 10 times per second and ensures your solar system never produces more power than you're using. This prevents any electricity from flowing back to the grid, which is why no permits or utility approval are needed.

Question 8

What certifications do your products have?

Accepted Answer

Our systems are UL 1741 certified, NEC 705 compliant, ETL listed, and hold the only US patent for plug-and-play solar. We meet all safety standards required for residential and commercial use.

Question 9

Can I monitor my system?

Accepted Answer

Yes! The CraftStrom app shows real-time production, consumption, and savings. You can track system health, historical data, and see exactly how much you're saving.

Question 10

What tax benefits are available in 2026?

Accepted Answer

The Big Beautiful Bill allows 100% first-year depreciation for business solar investments, plus the 30% federal tax credit still applies. Combined, these can reduce your effective cost by nearly 50%.

Question 11

What's the typical payback period?

Accepted Answer

With tax benefits and energy savings, most businesses see full ROI in under 2 years. Without tax benefits, payback is typically 4-6 years depending on your electricity rates.

Question 12

Do you offer financing?

Accepted Answer

We can recommend financing partners, but most businesses find the upfront cost manageable given the immediate tax benefits and energy savings. Contact us to discuss options.

Question 13

What warranty do you offer?

Accepted Answer

All our systems come with a 10-year warranty covering panels, inverters, and the Smart PowerMeter. Our batteries also carry a 10-year warranty.

Question 14

What if I need help with installation?

Accepted Answer

Our technical support team is available to guide you through installation. Most issues are resolved in under 10 minutes. We also have detailed video guides and documentation.

Question 15

Can I expand my system later?

Accepted Answer

Absolutely. Our modular design lets you add more panels and batteries as your needs grow. Each kit can be expanded up to 2000W per phase.

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